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Wind Down of PrizePool App
Suki avatar
Written by Suki
Updated over 2 months ago

We are letting you know that PrizePool is being acquired. Unfortunately, this means we are winding down the PrizePool app and your PrizePool account will be closed on September 23rd.

The last day for user-initiated withdrawals is on September 19th. Please make sure to withdraw or transfer your funds before that date. Any remaining funds will be pushed back to your linked account after that date. In the meantime, update your direct deposit and autopay information, and check that your physical address and other contact details with us are accurate in case we need to mail you any future correspondence.

Key dates & account closure process will take place as follows:

  • 8/23 — we will no longer accept sign ups for PrizePool. There will be no additional referrals created. Stacked purchases will be disabled.

    • Initiating deposits (one-time, recurring deposits and Vault) from PrizePool will be disabled. Direct deposits will continue to work until 9/19.

  • 8/29 — All ticket issuance stops, including weekly drawing bonus tickets, savings, debit spend, and shopping cash back. The last savings bonus will be issued. All tickets will be auto-submitted for the last weekly drawing on 8/30.

  • 8/30 —

    • Last Weekly Drawing

    • Pro-rated Stacked refunds will start being issued

    • All PrizePool games and rewards will cease

  • 9/19 at 2PM PT — You will no longer be able to withdraw funds from the account nor receive direct deposits into the account

    • This means you will no longer be able to withdraw funds or conduct electronic fund transfers, including use of your debit card to make purchases and payments, and initiate ACH transfers.

    • We will work with users whose balances exceed their L1/L2 limits to increase their limits

    • IMPORTANT: Please update any merchants or direct deposit providers who have your PrizePool account number on file. Any electronic fund transfers into your account will be declined or returned to the sender if they are received after your Account is closed.

  • 9/20 – PrizePool will start pushing remaining funds back to linked accounts.

    • Any funds that failed to be pushed out will be issued via check within 6-8 weeks. Please ensure your address on file is correct.

    • Any pending cash back shopping commissions will be credited to the account

  • 9/23 at 2PM PT — Your Account will be closed.

    • You will no longer be able to login to the PrizePool app

    • IMPORTANT: Please download any account statements before this date. We will also send out 1099s to individuals who qualify.

PrizePool was founded in the midst of the pandemic with a mission to incentivize Americans to save more and build a better financial foundation. Thank you for supporting us on this journey for the past four years.

If you have any questions, you can reach us at support@getprizepool.com or via in-app messaging.

Sincerely,

PrizePool

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